At a Glance
Title: Measure What Matters
Target Audience: Entrepreneurs, executives, managers, and anyone interested in making their organizations more effective.
Topic: The book addresses the concept of Objectives and Key Results (OKRs), a goal-setting system that assists companies in achieving their objectives.
Author: John Doerr
Language: English
Pages: 320 pages
Price: approx 14 Euros (Kindle edition and paperback) | approx. 12 Euros (hardcover edition)
Pros: The book offers practical guidelines and real-world examples of how OKRs were implemented across different organizations.
Cons: Some readers might find it too theoretical and desire more hands-on guidance.
Purchase: Amazon
In Detail
“What if you had a tool not only to define your objectives but also to achieve them?” With this question, John Doerr begins his book “Measure What Matters“, a definitive compendium on the implementation of Objectives and Key Results (OKRs) in businesses.
Doerr’s approach is both insightful and precise. He melds his experiences with lucid explanations. A core element of the book is the intricate description of the OKR framework: OKRs stands for “Objectives and Key Results”. The “Objective” sets a clear direction, representing the “What” – an inspiring, long-term, and action-oriented goal. The “Key Results”, on the other hand, are measurable indicators showing if the goal was met. They answer the “How” and are quantitative, enabling objective assessment of progress.
A simple example of an OKR might be: Objective: “Boost customer satisfaction in the next quarter.” Key Results:
- “Increase positive customer reviews by 20%.”
- “Reduce customer complaints by 15%.”
- “Elevate referral rate to 90%.”
The case studies in the book, notably those of Google and Intel, provide tangible examples of OKRs’ successful application. For instance, at Google, an Objective was set to boost the number of active users of their Chrome browser platform. The associated Key Results focused on specific numbers and percentages for increasing downloads and active users. By rigorously pursuing these OKRs, underpinned by a robust data strategy, Google significantly elevated Chrome’s success.
Intel used OKRs to transition from a memory chip manufacturer to a leading microprocessor company. Their Objective was to make the new 8086 processor a market leader. The Key Results included specific sales targets and production volumes. By combining OKRs with data-driven decision-making, Intel successfully transformed and fortified its market position.
Measurability is pivotal in the business realm as it empowers companies to objectively gauge progress towards their goals. Data offers a realistic snapshot of a company’s current state. It enables businesses to make informed decisions rather than relying on intuition or assumptions. A data-driven business can discern trends early, seize opportunities, and ward off potential threats. This leads to a proactive rather than reactive approach, crucial for sustained business success.
John Doerr, a partner at Kleiner Perkins Caufield & Byers, played a key role in introducing the OKR system at Google and has strategically advised numerous companies throughout his venture capital career.
In summary, “Measure What Matters” is a comprehensive guidebook for businesses aiming to align their goal-setting and strategy with data. It offers invaluable insights and hands-on guidance for leaders and managers aspiring to thrive in today’s business landscape.